The significance of eCommerce was brought to the forefront during the pandemic. Currently, companies and consumers are in the midst of increasingly adopting online channels to conduct business and meet their needs. While traditional offline channels are adopting online channels to reach customers, online channels too are expanding their footprint through brick and mortar retail stores. And alongside omnichannel strategies, multi-language integration is becoming crucial for eCommerce companies to provide a host of languages in order to gain necessary traction.
Companies are increasing their presence online either through marketplace listings or through more lucrative direct-to-consumer channels to create better relationships with users fulfilling their online shopping requirements. This online shopping trend is helping build traction into niche product categories and brand reach. eCommerce companies are also deploying technology such as artificial intelligence, machine learning, internet of things, and virtual reality in a bid to provide enhanced personalized offerings to their customers. These technologies also help generate actionable insight and automatically surface the most important opportunities for improvement according to potential business impact. Thus companies are able to quickly identify and act on unforeseen opportunities giving them an advantage over competitors. Companies are grappling to capture market, wallet, and mind share in the nascent eCommerce market.
At this juncture, there are a wide variety of eCommerce vendors entering the industry. To help companies navigate through the best-of-breed eCommerce vendors, APAC CIO Outlook has compiled a list of ’Top 10 eCommerce Vendors – 2021.’ The enlisted organizations offer the software and services needed to start and operate most online stores. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for the aspiring CIOs.
We present to you APAC CIO Outlook’s, “Top 10 eCommerce Vendors – 2021.”