APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • E-Commerce
    • Cyber Security
    • Hotel Management
    • Workflow
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    • E-Commerce
    • CyanSYS
    Previous
    Next

    CyanSYS: Creating an Omnichannel Retail Experience

    Pei Juan Chua,COO, CyanSYSPei Juan Chua, COO
    The first thing sold online was in 1995 when Amazon embarked on its journey as an online bookstore and sold their very first book. Since then, e-commerce has evolved from a novel concept to one of the vital cogs of the world’s economy. This transition and its impact on the global retail dynamics enticed the Singapore based firm CyanSYS to venture into the e-commerce space. As an ERP company which set sail in 2002, CyanSYS partners with major e-commerce vendors to understand the crux of this major business extension.

    After the company began its stunt in the e-commerce sphere, Pei Juan Chua, COO of CyanSYS took over the reins of operations and systems strategy from Theng Wee, Founder & CEO of CyanSYS, to engage more customers in the e-commerce sector. Pei Juan, immediately after taking over, started engaging with the customers to quantify their experience. “It is no mean feat, but we have to constantly adjust, fine tune, and get it right for customers who are with us,” quips Pei Juan.

    Leveraging Microsoft technology stack, including NAV, the firm builds customized ERP solutions that cater to needs of 90 percent of its clients. These solutions address the changing demands of SMEs, helping them to evolve with the right investment plan in e-commerce. These investment plans empower the customers to grow and choose the appropriate e-commerce strategy in its portfolio. The customers achieve higher time-to-market and productivity, as CyanSYS merges disparate solutions and platforms to drive the customer experience.

    We adopt an open-approach to source the best partnership with the correct e-commerce partner and deliver a total “joint-venture” solution


    These integrated solutions further improve the efficiencyof businesses along with the rise in customer engagements. Some of the prominent customers of CyanSYS include Courts, Gain City, Best Denki, Far East Flora, Focus Point, and Komugi Bakery.

    Since the past fourteen years, the company has seen profound growth with its framework of methods and resources to manage the retail business model. With such a remarkable market experience, the company is transforming a part of its offerings into e-commerce solution and assisting its customers to succeed with the right methodology in retail sector.

    CyanSYS works to expand its business model through strong partnerships and provide an omnichannel retail experience to the customers. “We adopt an open-approach to source the best partnership with the correct e-commerce partner and deliver a total “joint-venture” solution to our customers,” attributes Pei Juan. The firm with Microsoft NAV builds customized solutions to deliver, faster, cheaper, and better services to its clients. The company also welcomes other technology partners in the e-commerce space to embrace the transformation and leverage on new market opportunities. To build an omnichannel, one stop solution, the company emphasizes on its research and testing program.

    Over the years, CyanSYS has continuously evolved to stay relevant, innovative, and competitive. Keeping in line with this vision, the company intends to leverage the new technology platforms, servers, and Microsoft tools in the future, to improve its existing retail solutions and grow its e-commerce integration model through tighter coupling. The company also envisions embedding the machine learning and artificial intelligence tools of Microsoft in its catalog. “With e-commerce, we are now only at the beginning of the next exciting cycle to help our portfolio of customers to attain success better, faster, and cheaper and stay sustainable. This will be our continuous focus to ride on the technology curve,” concludes Pei Juan.
    Previous
    Next
    Share this Article:
    Tweet

    CyanSYS Info

    Company
    CyanSYS

    Headquarters
    .

    Management
    Pei Juan Chua, COO and Theng Wee Tan, CEO

    Description
    Renders scalable & quality solutions to SMEs enabling them to compete and grow through IT

    2017

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    CIO Speaks

    Previous Next
    The Great Tech Arms Race: How Changing Consumer Behaviour and Expectation is Driving Ecommerce Transformation

    Brett Raven, CIO, Big Red Group

    Your Next Law Firm Website Project

    Vic Peterson, CIO, Stinson Leonard Street LLP

    The Right Technology And Reliable Partners; The Business Next Frontier

    Luke O'Brien, CIO, ISS Facility Services Australia & New Zealand

    Service Organisations Make Great Places To Work, And Deliver Better Value

    Matthew Perry, CIO, Orora Limited [ASX: ORA]

    How Have Recent Advancements in Big Data Been Impacting Businesses?

    Marc Solomon, CIO, Bvn Architecture

    BI & Analytics in Aquaculture

    Matthew Leary, CIO, Tassal Operations

    BI and Analytics

    Gary Peel, CIO, SYNERGY (ASX:IS3)

    A Blend of Six Technologies to Enhance Teaching-Learning Processes

    John Hui, CIO, The Education University of Hong Kong

    Creating Integrated Workflows for an Evolving Company

    Mike Everly, CIO, D&H Distributing

    Modern Software Development Methodologies

    Kevin Glynn, VP and CIO, DSC Logistics

    Fusing Business and Technology to Create Value

    Bob Hennessy, Group CIO, Lendlease [ASX: LLC]

    IP - Powering the Future

    Robert Bollard, CIO and General Manager Innovation & Technology Group, IP Australia

    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://e-commerce.apacciooutlook.com/vendor/cyansys-creating-an-omnichannel-retail-experience-cid-2042-mid-107.html