For more than two decades now, a network of ‘digital silk routes’ have been facilitating regional, national, and global commerce. From established brands to nascent start-ups, there is a seismic shift in the way businesses interact in the modern entrepreneurial ecosystem. The rise of the e-commerce industry, triggered by the adoption of the latest technologies, has resulted in the diminishing need for a brick and mortar store—contributing to a densely connected network of modern-day virtual silk routes.
As a mobile-first culture, convenience culture at large, drives the shift from a physical to a digital market, investment in e-commerce technologies is of paramount importance for businesses today. In particular, the Asia-Pacific region is estimated to be the largest e-commerce market, with the prime contributing factor being the emphasis on an economy driven by technology and innovation. Consequently, improving logistics and IT infrastructure have resulted in faster, cheaper deliveries, bolstering the popularity of e-commerce in the region. Thus, there is a need for a new breed of technology solution providers, catering to the market nuances. With businesses’ increased focus on product personalisation and tailored customer service, innovative solution providers in the landscape are providing digital payment systems and AI-powered chatbots, to name a few, as standard features of the present day e-commerce packages.
The current edition of APAC CIO Outlook presents “Top 25 E-Commerce Solution Providers 2017” that are helping businesses adapt to the ever-changing e-commerce technology trends. The organizations featured are some of the most prominent ones in the industry, chosen on the basis of their comprehensive range of offerings, infusing cost-effectiveness and inducing operational efficiency. The aim of this proposed list is to help SMEs and corporations find a befitting e-commerce solution provider, that helps in achieving their set business goals.