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“Merchants now have the luxury of enabling the most convenient way of payment, while only requiring their backend to be integrated with us once,” says Anka Yip, IT Development Manager, Payment Asia. Hong Kong-based Payment Asia assists merchants to create gratifying experiences for their customers concerning processing payments. Founded just before the millennium to develop innovative electronic payment solutions, Payment Asia operates as an e-payment technology and e-business management company.
In its presence of close to two decades, Payment Asia not only provided merchants with solutions for payment processing but took a further step and provided merchants with solutions regarding digital marketing, websites, and mobile application development. The company assists merchants to efficiently track leads to the sales cycle, acutely pinpointing what factors would contribute to an increase in sales and conversion rates. Payment Asia serves as a processing partner for merchants to help generate traffic to their websites to enhance their performance further.
Apart from assisting merchants in improving sales, Payment Asia looks forward to strengthening its relationship with them by integrating a solid customer relationship management system. The company’s competent staff regularly communicates with merchants for constructive feedback, so the quality of its services can be maintained, and to identify new issues, so the company can continue to provide an all-round service to all types of merchants.
The company has had a glorious journey in the e-commerce space that has served over 3000 clients. A client who significantly benefited from the company’s solutions is a Hang Seng listed blue-chip public hotel group, who was in need of a method to market and sell online product types other than its hotel rooms.
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Payment Asia intends to deliver more artificial intelligence by introducing ‘Chat Bot’ to help solve merchant inquiries in real-time
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